Refund policy
Returns & Refunds Policy
At Alignara, your satisfaction comes first. If you're not completely happy with your product, we offer a 30-day results guarantee — no pressure, just support.
Refunds — No Returns Required
If your order didn’t meet expectations, we’ll happily issue a refund — and you don’t need to send the product back.
Just email us at support@alignara.store within 30 days of receiving your order. Include:
Your order number
A short explanation of the issue (optional but appreciated)
We’ll process your refund to your original payment method, typically within 5–10 business days.
Damaged or Incorrect Items
If your product arrived damaged or incorrect, please email us immediately with your order number and a photo. We’ll take care of it — no hassle.
Non-Refundable Items
We do not offer refunds on:
Gift cards
Final sale items (clearly marked)
European Union Customers
EU law entitles you to a 14-day cancellation period. No problem — just contact us within that window and we’ll handle it.
Note: Abuse of our refund policy may result in future orders being declined. Our goal is to treat every customer fairly — we trust you to do the same.